whale watching from the office
view from the office

TripAdvisor Cerificate of Excellence 2016 Awarded


“With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

Port Elizabeth, Eastern Cape, South Africa – 25, May, 2016

Alan Tours, Port Elizabeth based tour operator today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.

“Trumpets blowing tratratraaa. Second year on the trot.

Certificate of Excellence 2016.

Well done to our wonderful team at Alan Tours.

Angelika, this would be impossible with out you, totally impossible. Love you.

Lucky Luke, thanks for the wonderful support and keeping those tours tight and full of entertaining knowledge and Carmen well we couldn’t have hoped for a better all round, guide, office assistant and general boffin, thanks for being so easy to work with. Nellie, patient Nellie for keeping the place shipshape and the dogs for doing their damndest to unravel the lot but keeping us smiling in their efforts.

Thanks a huge million, make that a trillion to all of our wonderful, wonderful guests who keep on booking tours and for all of those all important reviews you send in. Thank you so much.” – Alan Fogarty